By placing a request on the current website, the requesters hereby termed as ‘you / customers’ agree to the following with an understanding with Z Luxury Rental Services hereby termed as ‘ZLRS’:

• You certify and commit that you are of and above legal required age for driving and hold a valid driver’s license in the state and province of your residence.
• You will treat the vehicle and any applicable extras well and will take all reasonable measures to return the vehicle and any applicable extras in the same condition as provided to you, unless there are any damages that are covered under point 7.
• You will treat the vehicle and any applicable extras well and will take all reasonable measures to return the vehicle and any applicable extras on time unless there are any delays that are covered under point 9.
• If opted for Self-drive rental – only you are authorised to drive the requested vehicle as a primary and only driver, unless a separate authorisation for another driver is sought beforehand and preapproved by ZLRS.
• You agree to the amount being blocked on your credit card for the total of trip cost as shown per requested itinerary along with the incidental or damage deposit of C$500 per trip.
• You agree and authorize that once your trip is over, we would be holding off to your incidental or damage deposit of C$500 per trip for the period of 20 days to cover for tickets and tolls that may arrive later by post. ZLRS would share the itemized invoice with supporting receipts if any deducted from the deposit for the incidentals or damage recovery charges.
• You and your insurance, as the case may be, are financially responsible for all physical damage to or theft of a booked vehicle that occurs during a trip, plus any additional costs and fees resulting from damage of any kind to the vehicle, regardless of who is found to be at fault. You will work with ZLRS to determine the extent of coverage claim either by choosing to pay outright through the deposit withheld or through making a claim for coverage under the policy of insurance that applies to the loss. The second option is by default applicable if the extent of damage is beyond the amount of security deposit withheld with us.
• You agree that when you book a vehicle with us, you must use the vehicle only for your personal use and not for any commercial purposes (e.g., driving other passengers for a fee such as through Uber or Lyft or delivering food or other packages) NOR for any illegal purposes which remains out of any liability scope of ZLRS.
• You agree that when you book a vehicle with us, you must drive the same within the provinces predeclared and in any circumstances, should not drive the same beyond the national borders of Canada, into another country.
• You agree that you must return the vehicle on time and to the correct location. If you get late by an hour 50% of average trip’s day fare would be charged for the first hour and C$100.00 an hour every hour after that from your deposit, please be sure to make extension payments on time to avoid above fees.
• If you wish to extend, kindly notify and update ZLRS at least an hour before the booked trip end-time. All payments must be made before 5pm, failure to do so will automatically start your late fee charged at your return time. In the event of extension payments not received on time, the vehicle will be repossessed at your expense through the local law enforcement’s assistance.
• You are always required to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event ZLRS has any concern about your use of a vehicle, ZLRS may terminate your trip in its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the customer.
• You are required to wear seat belts during the operation of the vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning child safety seats and other protections for children.
• You must not leave the car unlocked or with the keys unsecure (such as in the ignition). You must not engage in any prohibited uses with any vehicle you book through the Services. The prohibited uses list is not meant to be exhaustive.
• You acknowledge that using a vehicle in a prohibited manner or otherwise breaching the Agreement may lower available liability coverage to legal minimum limits, or nullify coverage, and may furthermore nullify any comprehensive or collision protection and/or protection plan where allowed by applicable law.
• Please complete a visual inspection before you begin your use. If you find damage in your initial inspection, you should upload photos of such pre-existing damage at the start of your reservation as described above to ensure you are not held responsible for pre-existing damage. If you find damage on your initial inspection and fail to report it, ZLRS or insurance partners, may assume that the damage occurred during your reservation period. No responsibility would be undertaken by ZLRS for the provided vehicles or personal belongings
• You acknowledge that ZLRS is not responsible and shall not be liable for the safety, roadworthiness, or driving conditions of any trip. You also acknowledge and agree that ZLRS would not be responsible for lost or stolen property left in any vehicle or taken or damaged during a trip.